Built a mobile app and website adeptly navigating challenges with advanced technology
Client wanted to build a unified platform for Supply Chain Management and democratize the supply chain by allowing multiple participants to collaborate while continuing to provide visibility across the shipping journey. This platform would be a single platform to onboard multiple Service Providers manage E2E delivery operations and also act as an Integrated platform for automated selection of Service Providers including first mile, last mile, air cargo & trucking.
Challenges
Supply chain industry is highly fragmented. With huge number of players and various roles at each level makes it difficult for the companies to provide visibility at each and every level.The major challenge was to create a platform which allows players to be onboarded easily and manage the supply chain.
To provide visibility and to manage and record delivery at all the levels for all the stakeholders
Onboarding of new players and allowing them to manage E2E supply chain
Huge overhead cost for maintaining a network of service providers
Solution
There were certain aspects taken care while designing the solution for the project. An integrated platform was created for automated selection of Service providers & Airlines hence improving efficiency. And bringing all the different Service Providers (SPs) under one umbrella & maintaining the handholding.
- Enhance workflow management: Enhance control tower dashboard & easy workflow management w.r.t. locations and product types (e.g.apparel, electronics, livestock)
- Created single platform for all different Service Providers: Bringing all the different Service Providers (SPs) under one umbrella & maintaining the handholding, thereby removing dependencies with other third-party systems
- Creating integrated platform for automated selection of Service providers and Airlines: Creating an integrated platform for automated selection of Service providers & Airlines henceimproving efficiency.
- Focus on networking aspects: Focus on networking aspects where each Service Provider can find other Service Providers to fulfil orders, thereby increasing their operational range
Implementation & Results
This project was started by first recognizing and mapping all the users that will be involved in the supply chain. After this, processes were created to onboard these users to theapp and give them functionalities to make the process seamless. Tracking pages were created for every user persona possible to maintain visibility at all levels. A demoable product was built within the pre-decided period of four months. It was done so that we can validate the product before it is taken to the market.